FAQ*

What are the payment methods accepted?
• For Malaysia: We accept payment through FPX, VISA, Mastercard, and other major eWallet services via iPay88. 0% interest installments are available with hoolah, Atome or Grab PayLater.
• For International buyers: We accept VISA, Mastercard and more via Paypal & Stripe

How are orders shipped?
We ship worldwide via DHL/JnT/FedEx/USPS express. Tracking will be provided. Shipping time in working days:
• Peninsula Malaysia: 1-2 days
• East Malaysia: 4-6 days
• USA, Australia & UK : 7-9 days
• Singapore: 3-5 days
• Rest of World: 10-14 days

How long will it take before you ship?
We aim to dispatch your order within 24 hours of verification, from Monday – Friday, 9am to 6pm. Orders placed on weekends or public holiday will be shipped on the following working day. For more info and transit time, please refer to our shipping policy

What If I received a defective product?
We inspect our product thoroughly before we ship. In an unfortunate situation where the product arrived in unsatisfactory or defective condition, we will replace with the same item or item that is equal or lesser value at your agreement. Please note that our return policy applies.

More questions?
Visit our FAQ page